Shipping policy
Shipping Policy
At GVA Hair, we are committed to delivering your orders quickly and reliably.
Shipping Rates
We offer free standard shipping within the United States on all orders over $500.
For orders under $500, shipping rates will be calculated at checkout based on your location and selected shipping method.
Processing Time
Orders are typically processed within 1–2 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times:
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United States: 3–7 business days
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Canada & International: 7–14 business days (may vary depending on destination)
Please note that delivery times are estimates and may be affected by carrier delays or customs processing.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your shipment in real time.
Shipping Issues
GVA Hair is not responsible for delays caused by shipping carriers, incorrect shipping addresses, or customs clearance.
If your order is lost or significantly delayed, please contact us and we will assist you in resolving the issue.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about shipping, please contact us at:
Thank you for choosing GVA Hair.